Honeytime
Support

How can we help?

Email support@honeytime.app. We read every email and reply as soon as we can.

How do I set it up on my child's iPad or iPhone?

Install Honeytime on your child's device and choose “My kid”. Bea walks you through a few questions, Apple's Screen Time permission, the apps to limit, and a parents' PIN. It takes a few minutes.

Does it need a Child Account?

For real limits, yes: your child's device should be signed in to a Child Account in your Family Sharing group. Apple asks for your approval once. To try it on your own device first, choose “Just testing on my own iPhone” (or iPad) at the Screen Time step.

How do I see reports on my own iPhone?

Install Honeytime on your iPhone and choose “Me, the parent”. It shows a code. On your child's device, scan it during setup or in Parents → Settings → Scan the code. Reports travel through your family's iCloud.

How does Family Sharing work?

One subscription covers your family group, whichever device starts it. If your child's device stays locked after you subscribe on your iPhone, check Settings → Family → Subscriptions and turn on sharing for Honeytime, then open Honeytime on your child's device.

I forgot the parents' PIN.

Tap “Forgot PIN?” and type the recovery code you saved when you set the PIN, then choose a new PIN. Your limits won't change.

How do I cancel?

In Settings on your iPhone: tap your name, then Subscriptions, then Honeytime. Cancel at least 24 hours before the trial or the current period ends.

How do I delete our data?

Remove your child in Settings on your phone to delete their reports from your iCloud, and delete the app to remove what's on a device. To delete setup analytics, email us.